The Kilns Terms and Conditions

Website Terms and Conditions
The use of this site is subject to the following terms and conditions. The Kilns Guest House may change or amend these terms and conditions from time to time. • The Kilns Guest House use reasonable endeavours to ensure that material contained on this site is correct and accurate, and all material is published in good faith. The Kilns Guest House shall not be liable for any direct, indirect or consequential losses or damages arising out of the use of this site or any errors, inaccuracies or omissions in the material or information provided.

• The Kilns Guest House accepts no liability for any information, notices, advertisement etc submitted by others to this site.
• In no event do we accept liability of any description including liability for negligence for any damages whatsoever resulting from loss of use, data or profits arising out of or in connection with the viewing, use of performance of this site or its contents.
• All users are advised to check all details of the advertisement carefully before entering into any agreements of any kind. If in doubt, please seek legal advice.
• The Kilns Guest House reserve the right, without notice, to amend the specifications of products and services presented on the site and to discontinue any product or service.
• Whilst The Kilns Guest House endeavour to ensure that all details are correct at all times, we cannot guarantee it's complete accuracy.
• The Kilns Guest House is not responsible or accountable for the content of external internet sites.

Booking Terms and Conditions
• A deposit of one nights stay per room is required to confirm your rooms.
• Deposits are to be made by credit/debit card.
• Cancellations for hotel room reservations must be received forty-eight (48) hours prior to the expected day of arrival. If cancellation of a reservation is not received by the required date, The Kilns Hotel will charge for one night's accommodation.
• Cancellations received before forty-eight (48) hours of expected date of arrival will entitle you to a full refund minus £15 administration fee.
• Check in times are between 3pm and 7pm. If for any reason you are going to be arriving after 7pm The Kilns Guest House must be notified as soon as possible.
• Check out time is 11am.
• The remainder of your payment is required upon arrival, unless the full payment has been made.
• Description of a room for family of 3.
- Sleep up to three people - 2 adults and 1 child.
• Description of a room for family of 4.
- Sleep up to four people - 2 adults and 2 children.

The Kilns Guest House Policy

• Only quiet activities are permitted from 2100 to 0800.
• Visitors to guest rooms are permitted, but are not allowed to stay overnight. Visitors are requested to leave no later that 10:45pm.
• Entry into private areas of the hotel or the rooms of any guest without authorisation is forbidden.
• Rooms are to remain clean and tidy at all times.
• It is forbidden to use, sell, store or be in possession of illegal drugs on theses premises. The police will be called if anyone is using, selling, storing or in possession of illegal drugs and evicted from the premises.
• No gas or electric cooking appliances are allowed in guest rooms.
i.e. Gas or electric hobs, Microwaves.
• Disorderly conduct of any type will not be tolerated.
• Smoking is strictly forbidden within any buildings on the premises.
• The use of incense sticks, candles, or alike are not permitted to b used within any buildings on the premises.
• Physical or verbal abuse on staff will not be tolerated, and will result in being asked to leave the premises.
• The use of your own TV equipment (TV cards, TV’s, TV tuning equipment etc.) is not permitted. Only the use of TV equipment supplied by the hotel can be used. For more information please contact the hotel management.

Individuals not complying with The Kilns Hotel policy will not be permitted to infringe upon the rights of other hotel guests. The hotel management has the right to amend the hotel policy at anytime. If you cannot abide by the hotels rules please notify the hotel management.

N.B.
This is strictly a No Smoking Guest House. Any guest found to be smoking in their room may be asked to leave. Should you wish to smoke please do so outside where receptacles are available for extinguishing cigarettes. This is to prevent sensitive fire alarms from going off and disturbing other guests and in order that the premises insurance policy is not affected. Your asststance in this matter is greatly appreciated.

The Kilns Guest House has the right to change and update any of theTerms and Conditions without notice.